Accessibility Policy

Our commitment

Sweet Craft Dolceria believes everyone should be able to enjoy a little Italian sweetness, including on our website. We want our site to work for the widest possible audience, whatever your ability and whatever technology you use to browse.

Our standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C).

What we do

• Build our pages with accessibility in mind: descriptive alt text for images, sufficient color contrast, keyboard navigation, and clear headings
• Test our website with automated tools and manual review on a regular schedule and before major updates
• Give the people who update our website guidance on creating accessible content
• Fix the issues we find, starting with anything that blocks access

Compatibility

Our website is designed to work with current versions of Chrome, Safari, Firefox, and Edge, and with common screen readers such as VoiceOver, TalkBack, JAWS, and NVDA.

Third-party content

Some parts of our site come from other companies, such as our store locator, product reviews, and social media posts. We do not control how those tools are built. If one of them gets in your way, tell us. We will help you directly and raise the problem with the provider.

Need help?

If you have trouble using any part of our website, or you need product information such as ingredients, allergens, or nutrition facts in another format, contact us:

Please tell us the page and what happened. We aim to reply within five business days, and we will make every reasonable effort to help you and to fix the underlying problem.